Frequently asked questions

Buying Process

I am a designer and would like to buy a font on behalf of my client. What do I need to do?

Your client must be listed as the licensee of the font. Please make sure to enter the details of your client in the purchase process. Your client must also adhere to the terms of our End User License Agreement. Since you are the designer that pitched the font to the client in the first place, your use is included and you do not need your own license in this case.

I have purchased a font as a designer and would now like to use it for client work. Is that possible?

As a designer you may only do self-initiated projects with your personal license. Since your client is the one that derives a benefit from the use of the font, they must purchase their own license.

I am a licensee and my company has grown, do I now have to increase the size of my license?

No, that's fine. The decisive factor is the number of employees at the time the font was purchased.

Can I get a refund for the fonts I purchased?

Unfortunately we cannot give any refunds. Since fonts are digital products, there is no way to prove that all related files were deleted. Please make sure that your order is correct before checkout.

I am a student. Are there discounts?

Sure, just send us a copy of your valid Student-ID or any other enrollment certificate to mail@dito-typo.com and we will give you a -75% discount code for your checkout. As a student, you may only do self-initiated and university-related projects with the discounted fonts. For commercial work, please make sure your client purchases their own license.


Licensing

The medium in which the font is used has changed, what now?

The purchased licenses can easily be supplemented. For example, if you have purchased a print license but now want to develop a website, please purchase an additional web license.

The font needs to be given to third parties, is that allowed?

In order to give the font to subcontractors (freelancers, developers, etc.), an additional third-party license must be purchased by the Licensee.


Technical

What file formats do you provide?

Static fonts for desktop applications are provided as .otf. Web fonts are provided as .woff and .woff2 formats.

Which languages are supported by your fonts?

Our fonts support the following languages:
Afrikaans, Albanian, Asturian, Asu, Basque, Bemba, Bena, Brenton, Catalan, Chiga, Colognian, Cornish, Croatian, Czech, Dutch, Embu, English, Esperanto, Estonian, Faroese, Filipino, French, Friulian, Galician, Ganda, German, Gusii, Hungarian, Icelandic, Igbo, Inari Sami, Indonesian, Italian, Jola-Fonyi, Kabuverdianu, Kalaallisut, Kalenjin, Kamba, Kikuyu, Kinyarwanda, Latvian, Lithuanian, Lower Sorbian, Luo, Luxembourgish, Luyia, Machame, Makhuwa-Meetto, Makonde, Malagasy, Maltese, Manx, Meru, Morisyen, Northern Sami, North Ndebele, Norwegian Bokmål, Norwegian Nynorsk, Nyankole, Oromo, Polish, Portugese, Quechua, Romanian, Romansh, Rombo, Rundi, Rwa, Samburu, Sango, Sangu, Sena, Serbian, Shambala, Shona, Slovak, Slovenian, Soga, Somali, Spanish, Swahili, Swedish, Swiss German, Taita, Teso, Turkish, Upper Sorbian, Uzbek, Volapük, Vunjo, Walser, Welsh, Western Frisian, Yoruba, Zulu.

Something is not working. What can I do?

Please send us a brief description of the problem to mail@dito-typo.com and we will try to fix it.

Which character sets do your fonts support?

Our fonts support the following character sets:

MacOS:
MacOS Roman (Standart Latin), MacOS Central European Latin, MacOS Croatian, MacOS Icelandic, MacOS Romanian, MacOS Turkish.

Windows:
MS Windows 1250 Central European Latin, MS Windows 1252 Western (Standart Latin), MS Windows 1254 Turkish Latin, MS Windows 1257 Baltic Latin.

ISO:
Latin-1 Western European, Latin-2 Central European, Latin-3 South European, Latin-4 North European, Latin-5 Turkish, Latin-6 Nordic, Latin-7 Baltic Rim, Latin-9, Latin-10 South-Eastern Europe.

Unicode:
Basic Latin, Latin-1 Supplement, Latin Extended-A.

In most cases, our fonts have additional characters such as arrows and circled numbers. For more information about the character set of a font, please check the glyph table on each specific font page.

Can I make changes to the fonts that I have purchased?

It is not allowed to make changes to the fonts by yourself. If you would like to have something changed or are in need for extensions, please contact us via mail@dito-typo.com For further information on restrictions, please refer to our End User License Agreement.


If your question has not been answered, please feel free to contact us by email.